TIMES ARE CHANGING: Stanthorpe's Post Office will be a beneficiary of Australia Post's $51 million boost to offices and agencies Australia-wide. Photo: Alex Nolan / Stanthorpe Border Post
TIMES ARE CHANGING: Stanthorpe's Post Office will be a beneficiary of Australia Post's $51 million boost to offices and agencies Australia-wide. Photo: Alex Nolan / Stanthorpe Border Post Alex Nolan

Cheque is in the mail for Australia Post

AUSTRALIA Post says there will be no changes to delivery frequency for regional areas like Stanthorpe when the national postal service alters its structure later this year.

The service yesterday announced a $51.4 million boost in payments to its regional offices.

The current regular mail service is set to become a priority service with a price increase between 70c and $1 per letter.

A new regular service will remain at the same price but take two to three days longer to arrive in customers' mailboxes.

Australia Post says the extra cash will be directed towards its Licensed Post Offices (LPOs) and Community Postal Agencies (CPAs).

"The new regular service will provide customers with the cheapest option to send non-urgent mail and customers wanting to send mail at the current schedule will pay more for priority," an Australia Post spokesperson said.

"These changes allow us to maintain our presence in regional and rural communities and look after those who need us most."

The number of letters delivered per household has fallen by one-third since 2008. Posties are now delivering 1.2 billon fewer letters per year as they did seven years ago.

Australia Post estimates a 2015 financial year loss of $350 million, its first full-year loss in more than three decades.

Australia Post franchisee at Glen Aplin, Mick Reid has operated the office for 12 months and feels Australia Post is still providing a quality service.

"You get the odd comment from people here and there, but if you want a mail service you have to pay for it," Mr Reid said.

Mr Reid agreed with Australia Posts' claim that mail is delivered on schedule 94% of the time.

He considers the service speedy and still relevant.

"We get the mail picked up and delivered every day," he said.

"I think they're doing the best they can with what they've got to work with.

"Electronic media and email is the way people communicate now. It's so much easier. There's still a generation of older people who prefer to put pen to paper."

Australia Post's managing director and group CEO, Ahmed Fahour said LPOs and CPAs represent more than 80 per cent of the national post office network and play a vital role in connecting communities.

"We've been working closely with our licensees to identify how to best support them in the face of digitisation, a significant challenge facing our letters business," Mr Fahour said.

 

Service changes

 

  • The current regular service will soon become a priority service with additional costs per letter.

 

  • The new regular service will mean mail will take two to three days longer to arrive.

 

  • A new small Post Office support plan will be implemented to increase the minimum annual payment to almost 1000 smaller Post Offices

 

  • An increase of 60c to $1.60 for the street carded parcel rate.
Stanthorpe Border Post

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