Illegal boosters cause poor phone service
IF SLOW internet speeds and poor mobile reception sounds familiar you are not alone.
Telstra has identified there is an interference in town causing problems for customers.
Telstra area general manager Darren Clark confirmed there had been an interference with mobile signal in the area.
"We currently have technicians in the area investigating interference, potentially caused by an illegal repeater, that is currently impacting some mobile customers in the Stanthorpe region,” he said.
"People use illegal repeaters to improve their own mobile signal, however, they may not realise that they're interfering with the mobile coverage for the wider community.
"In many instances these people are unaware that what they're doing is illegal.”
Mr Clark said the use of the devices could cause significant mobile coverage issues in local communities, and have even been known to knock out coverage for entire areas.
Mobile repeaters are a fixed radiocommunications device which wirelessly replicates a mobile signal.
They are commonly used in areas with poor signal and mobile service, such as some parts of Stanthorpe and surrounds.
However under federal legislation repeaters must have authorisation from a mobile carrier to be used.
Use of the repeaters can result in heavy fines or even two years' imprisonment.
Mr Clark said Telstra had made improvements to the network under the federal government's Mobile Black Spot Prorgram.
Mobile base towers were recently activated in The Summit and Eukley as well as 4G small cells in Liston and Severnlea.