TOP HOSPITALITY: Belinda Trenaman at BRick Creek House.
TOP HOSPITALITY: Belinda Trenaman at BRick Creek House. Liana Walker

A great win for Stanthorpe BnB after a tough year

YET another Stanthorpe accommodation business has taken home an accolade for their great hospitality.

Belinda and Rick Trenaman have been awarded a Booking.com Best Guest Reviews Award for 2018 for their Bed and Breakfast BRick Creek House.

"I received an email and from Booking.com, I thought they were joking,” Mrs Trenaman said.

"Then I thought it must be a guest review, so read further, then watched their video and I was over the moon. It has made the hard work worthwhile.”

The Guest Review Awards program is Booking.com's annual appreciation program that recognises partners for their top-notch hospitality according to review scores left by guests after their stay.

To be a winner of the 2018 Guest Review Awards, properties need to have a review score between eight and 10 and at least five online reviews.

BRick Creek house was rated exceptionally with a score of 9.7.

"From late March to September, we were fully booked, every weekend - we're only open weekends - winter is a very busy time,” Mrs Trenaman said.

The pair opened the business in mid-2017 on Nichol St, Stanthorpe.

"I do feel very proud of the achievement, given that it was one of the worst years for both Rick and I health wise.

"Rick had a motorcycle accident in October 2017 and ended up having 12 operations.

"Then I ended up getting Graves Disease, between the two of us we were playing tag.”

It's the business's first award since they opened but the great reviews have been enough to get the word out about the business.

"What we have found is that, Booking.com have enough guests that we don't need to advertise anywhere else now.”

The couple plan to expand their business and are working on adding another room on to the house.

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